Three habits of customer-centric organisations
Do you know what really matters to your customers or clients? It sounds like a stupid question, right?
Do you know what really matters to your customers or clients? It sounds like a stupid question, right?
When I went to see the Science Museum’s excellent Cosmonauts exhibition this week I expected to find objects
Thanks to my techno-geek friend Keith Mansfield, I had the opportunity to try out Google Glass at Google’s
For me, the answer is surprisingly few, a fact that makes A Passion for Science: Stories of Discovery
It’s not really a surprise that I have a bit of a penchant for elephants. After all, I
I can’t quite believe that three years have passed since I blogged a review of my former colleague
As an experienced publisher and writer, it goes without saying that I’ve worked on many, MANY books, in
Four years ago Finnish mobile games developer Rovio was at rock bottom. Long development times and high overheads
Issues related to ethics and morals are never far from the news. In the past few months alone
I’m currently working with the Design Museum on their Digital Crystal: Swarovski at the Design Museum exhibition. The
Like oil and water, politics and science simply don’t mix. Why? Because, as I say in my recent
While I may spend most of my time writing seemingly conventional non-fiction, I’m actually very interested in the
If you’re following the route of the Thames Diamond Jubilee Pageant today, here’s a handful of boaty Thames
I’m on the HMS Beagle Project blog this week talking about the freshly-opened Cutty Sark in Greenwich. She’s
What do the first book published in Antarctica, a bunch of letters written by Charles Darwin while on
The new free Design Museum Collection app for iPad launched last week, soon to be followed by iPhone
Since I first shared my disappointment about the London Organising Committee of the Olympic and Paralympic Games’ (LOCOG)
Dickens and London was always going to be a challenge for the Museum of London. Should they focus